Standard Terms and Conditions Of Sale – Products & Services

VASA SAS

TERMS AND CONDITIONS OF SALE

Last updated: [01/04/2026]


1. Company Information

VASA SAS
ZAC des Ecouardes
3 Rue Marguerite Perey
95150 Taverny
France

SIREN: 835084336
SIRET: 835 084 336 00022
VAT Number: FR70 835 084 336
EORI: FR835084336

In these Terms and Conditions, “Seller” refers to VASA SAS and “Buyer” refers to any professional customer placing an order.


2. Scope and Acceptance

All orders are subject to these Terms and Conditions.
Any terms proposed by the Buyer shall not apply unless expressly accepted in writing by the Seller.

The contract becomes effective upon written confirmation by the Seller or fulfillment of the order.


3. Orders

Orders may be placed via email, website, or written communication.

All orders are subject to acceptance and availability.
The Seller reserves the right to refuse or cancel any order.


4. Prices

Prices are stated in euros (€) unless otherwise specified.
Prices exclude VAT and any applicable duties or taxes.

Prices are defined in the Seller’s quotation or order confirmation.


5. Payment

Payment terms are defined in the Seller’s order confirmation.

Unless otherwise agreed:

  • Payment is due before shipment
  • No set-off or deduction is permitted

The Seller reserves the right to:

  • Suspend deliveries in case of late payment
  • Request advance payment or guarantees

6. Delivery

Delivery terms shall be defined in the Seller’s order confirmation in accordance with Incoterms® (latest version).

Delivery times are indicative only and do not constitute a binding obligation.

The Seller shall not be liable for delays caused by:

  • Carrier issues
  • Supplier delays
  • Force majeure events

Risk transfers to the Buyer upon delivery according to agreed Incoterms.


7. Storage and Failure to Take Delivery

If the Buyer fails to take delivery, the Seller may store the goods at the Buyer’s expense.

In such cases:

  • Delivery is deemed completed
  • Risk transfers to the Buyer

8. Warranty and After-Sales

The Seller provides a warranty of five (5) years from the date of payment, covering manufacturing defects under normal use conditions.

All warranty claims are subject to prior validation by the Seller.

To submit a warranty claim, the Buyer must complete the Seller’s after-sales request form and provide all required information, including but not limited to:

  • Product identification and batch number
  • A clear description of the issue
  • Supporting evidence such as photos or videos demonstrating the defect

Incomplete claims or insufficient information may result in the request being rejected.

The Seller reserves the right to determine, at its sole discretion, whether a product is defective and eligible for warranty coverage.

Where a defect is confirmed, the Seller will provide a replacement product. Refunds are not provided under warranty.

Return of defective goods is not required unless expressly requested by the Seller.

Shipping costs related to approved warranty claims will be borne by the Seller.

The warranty does not apply to defects or damage resulting from:

  • Improper installation or use
  • Lack of maintenance
  • Unauthorized modification or repair
  • Normal wear and tear

This warranty constitutes the Buyer’s exclusive remedy.


9. Liability

The Seller’s total liability under any contract shall not exceed the total value of the relevant order.

The Seller shall not be liable for:

  • Indirect or consequential losses
  • Loss of profit or business
  • Installation or operational misuse

10. Force Majeure

The Seller shall not be liable for failure or delay in performance due to events beyond its control, including but not limited to:

  • Natural disasters
  • War or terrorism
  • Supply chain disruptions
  • Transport delays

If such events continue for more than 8 weeks, either party may terminate the contract.


11. Intellectual Property

The Seller retains all intellectual property rights related to its products.

The Buyer shall not reproduce, modify, or misuse such rights.


12. Compliance

The Buyer agrees to comply with all applicable laws, including:

  • Import/export regulations
  • Anti-corruption laws
  • Sanctions regulations

13. Data Protection

Personal data is processed in accordance with applicable data protection laws (GDPR).
Please refer to our Privacy Policy for more information.


14. Assignment

The Buyer may not assign its rights or obligations without prior written consent from the Seller.


15. Governing Law and Jurisdiction

These Terms shall be governed by French law.

The United Nations Convention on Contracts for the International Sale of Goods (CISG) shall not apply.

Any dispute shall be subject to the exclusive jurisdiction of French courts.


16. Miscellaneous

If any provision of these Terms is found to be invalid, the remaining provisions shall remain in full force.

Failure to enforce any provision shall not constitute a waiver.


A French version of these Terms and Conditions is available upon request.

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